COMPENSATION FOR LOST LUGGAGE
RAJYA SABHA
Railway Administration
is responsible for loss or theft of booked luggage only.
In the case of
booked luggage, the claim can be filed either by the consignee/the
endorsed consignee or the consignor/any other agent on production
of authority from the consignee.
Claims for compensation
should be made on the prescribed proforma to the General Manager
or Chief Commercial Manager or Chief Claims Officers or at station
goods shed or at parcel office either at booking Railway or destination
Railway or the railway on which loss or theft has occurred. Claims
should be filed within six months from the date of booking with
necessary documents like Railway Receipt, Beejuck or Sale invoice
of goods, etc.
Compensation
amounting to Rs. 921.64 lakhs was paid for loss or theft of goods,
parcel and luggage during 2002-2003.
This information
was given by the Minister of State for Railways Shri Bandaru Dattatraya
in a written reply to a question from Shri Ravula Chandra Sekar
Reddy in the Rajya Sabha today.
