media platforms on Facebook, Twitter and YouTube with the handle @railminindia
launched. Ministry of Railways employed first of its kind, a real time 24x7
public grievance system through Twitter and provided medical, security and
other emergency assistance to travelling passengers.
India Security Helpline ‘182’ setup to report any untoward incident and seek
emergency help during travel & ‘138’ to provide for all other
query/complaints during travel
mobile based application viz. Complaint Management System (COMS) launched.
facility launched at 250 stations. 408 railway stations designated for
Catering made optional in Train No. 12025 & 12026 (Pune -
Secunderabad Shatabdi) and 12953 & 12954 (August Kranti Rajdhani) Trains
for a period of 45 days on experimental basis.
massive scheme for providing Water Vending Machines (WVMs) to provide RO Water
at affordable prices is under implementation by Railway PSU IRCTC
Reservation quota for Senior Citizens and Women from two lower berths per coach
to four lower berths per coach in Sleeper class
reservation timings have been staggered to serve dual purpose of providing
convenience to and for staggering traffic on the e-ticket portal. All
agents are debarred from booking tickets during first thirty minutes of opening
refund of Confirmed /RAC e-tickets on cancellation of trains similar to
waitlisted e-tickets is granted without filing of TDR
limit for booking reserved tickets was increased to 120 days w.e.f. 01.04.2015
alert and wake up alarm services launched on 139
Destination Alerts to passengers through SMS for Rajdhani and Duronto trains.
facility launched for disabled persons and for accredited journalist on
Mitras Sewa launched for enabling old and differently abled passengers
requiring assistance to book wheelchair services cum porter services, at the
charging facilities in all new general class coaches initiated.
of 1252 Stations identified for upgradation to Adarsh Stations’, 986 stations
have so far been developed. 160 developed in last two years.
namely ‘SMS Gateway’ launched enabling passengers to get SMS alerts on the
status of reserved tickets
Generation system put in place which can book 7200 online tickets instead of
2000 tickets per minute and can attend 2,00,000 enquiries instead of 50000 per
of Computerized Passenger Reservation System (PRS) done to enable passengers to
buy tickets even after the preparation of reservation charts
unreserved ticketing including Paperless Platforms tickets through mobile phone
introduced in suburban sections of Western Railway, Central Railway, South
Central Railway, Southern Railway, Eastern Railway, South Eastern Railway
Project of hand Held Terminals for TTEs launched
of disposable linen started on trains at New Delhi Railway Station, Nizamuddin
Railway Station, Mumbai Central (BCT), Chhatrapati Shivaji Terminus (CSTM),
Bangalore City Junction, Chennai Central and Trivandrum Central Stations.
Coin cum Card operated Automatic Ticket Vending Machines installed at select
one of the largest free public Wi-Fi systems in the world. Launched at 74
stations with a plan to extend it to 100 Stations by December this year and to
400 stations by 2018.
booking of retiring rooms at different railway stations made online and hourly
booking introduced to enhance stay capacity, make it convenient and
portal in Hindi launched
lifts and 150 escalators provided in last 2 years at Railway stations
Rake (a passenger carrying train with 24 coaches) developed with improved
interiors, colour scheme, aesthetics and amenity fittings. This is running as a
train between New Delhi and Varanasi.
of confirmed, RAC and Waitlisted PRS counter tickets made easy using IRCTC
website or phone No. 139.
made for acceptance of international debit and credit cards for payment of
E-ticket through IRCTC website
Ticket/Sewa Kendra (YTSK) Scheme launched to allow private agents to operate
ticketing terminals for selling reserved as well as unreserved tickets
Railways operated 28 pilgrims’ special tourist trains.
to be provided in non AC coaches also
Delhi engaged for designing of bedroll etc.
new ‘Rail Neer’ plant for package drinking water set up at Ambernath (Mumbai),
Amethi (UP), Parassala (Trivandrum) .
order to increase availability of accommodation for general class passengers on
long distance Mail/Express trains, GMs were delegated powers to de-reserve
Sleeper Class (SL) coaches as General Coaches (GS) in identified trains &
Trains with graded pricing structure introduced with facility for booking on
PRS in addition to e-tickets and facility of limited refund on cancellation of
Defense Travel System to eliminate exchange of defense warrants was rolled out
on the NGeT platform. Till date about 2000 Defense units have started issuing
tickets through this platform without exchange of warrants
of berths available for physically challenged increased from 2 to 4
Alternative Train Accommodation System (ATAS) launched with a view to provide
confirmed accommodation to waitlisted passengers and also to ensure optimal
utilization of available accommodation. This facility is now available on New
Delhi – Jammu, New Delhi – Lucknow, Delhi-Howrah, Delhi- Chennai, Delhi-Mumbai
and Delhi-Secunderabad Circuits,
pre-cooked (ready-to-eat) meals of reputed brands on trains.
signage provided in 3000 coaches to facilitate travel to visually impaired
of foldable ladder in First AC coaches launched
of Bio degradable garbage bags to passengers started on pilot basis
order to carry out efficient disposal of waste, Indian Railways has decided to
provide separate dustbins for collections of biodegradable (wet waste) and
non-biodegradable (dry waste) on the platforms and all passenger interface
areas in A1 & A category stations apart from vending stalls.
Escorting ladies special trains and ladies compartment by
Security helpline 182 activated and real time complaint
resolution through Twitter employed with a high priority to women security
Fitment of CCTV surveillance cameras for women security in
trains initiated with first such fitment undertaken in Amritsar-New
Delhi-Shan-e Punjab Express
of security App over some of the Zonal
bay reserved for women
Project of Sale of Unreserved Tickets through Hand Held Terminals initiated at
Hazrat Nizamuddin Railway Station of Northern Railway.
“Janani Sewa” initiated – i.e. Hot Milk, Hot Water and Baby
Food items at stations and children’s menu items on Trains.
Integrated (Facebook & Twitter) Social Media Platforms
for grievance redressal.
Announcement of implementation of policy allowing differently
abled persons to avail concession while travelling without escort.
person accountability for all facilities
on trains-along with single nodal officer for monitoring.
of optional travel insurance for passengers @ 92 paise only. Phase I rolled out
with e ticket holders only.
of Railways has introduced the flexi fare system for Rajdhani/Duronto and
New system of allocating vacant berths after final charting
to wayside stations.
Geet” dedicated to the Nation.
II. INFRASTRUCTURE CREATION AND
SUPPORT TO MAKE IN INDIA INITIATIVE
Railways has taken a giant leap forward in ‘Make in India’ drive by signing
Agreement for setting up of Diesel Locomotive Factory (DLF) at Marhowrah, Saran
district, Bihar for procurement and maintenance of mainline most modern high
power Diesel Electric Locomotives with M/s GE Diesel Locomotive Pvt. Ltd. A
separate agreement signed with M/S ALSTOM for setting up of electric locomotive
factory at Madhepura, Bihar for procurement and maintenance of most modern high
power electric locomotives, both major PPP and FDI tenders of Indian Railways.
This would be one of the highest FDI’s in India amounting to order book of
almost Rs 40,000 Crore.
for procuring 160/200 kmph train sets initiated which will improve average
speed of passenger carrying trains thereby reducing journey time significantly.
between India and Japan signed for Mumbai–Ahmedabad High Speed Rail Project
using Shinkansen Technology covering a total of 508 kms at an estimated cost of
Rs. 98000 Crores. A new entity named National High Speed Rail Corporation
Limited has been set up in February, 2016 to implement the project.
high speed studies are being conducted by Ministry of Railways on Diamond
Quadrilateral High Speed Rail network. Feasibility studies of Delhi- Mumbai,
Mumbai- Chennai and Delhi- Kolkata are underway. The feasibility studies of
Delhi-Nagpur and Mumbai –Nagpur corridors are being taken up through G2G
cooperation with Chinese and Spanish governments respectively
of Railways launched Gatimaan Express, country’s first semi high speed train
with a maximum speed of 160 kmph between Delhi and Agra heralding a new era of
high speed rail travel in India
of 400 Stations to be developed on e-bidding on as is where is basis; 10
stations handed over to IRSDC
Railways commissioned 2828 Km of Broad Gauge lines, highest ever in 2015-16
& 1983 km of Broad Gauge lines in 2014 - 15 against an average of 1528 Km
commissioned two mega bridges over river Ganga at Patna and Munger.With these,
the Railway networks of North and South Bihar have been integrated.
executions of the biggest infrastructural projects in the country, Eastern and
Western DFCs have been fast-tracked. Revised cost estimates have been approved
by the Cabinet and funding has been tied up. Rs.25,320 Cr worth of contracts
have been awarded in the last two years, which is more than double of the total
contracts of Rs.12,240 Cr awarded since commencement. The first ever section on
DFC of 56 km between Durgawati-Sasaram commissioned. The project is progressing
well for commissioning in phases by 2019
Wheel Plant, Bela commissioned and regular production started
loco factory at Varanasi is being expanded by 25%
factory at Haldia was commissioned and Midlife Rehabilitation Workshop for
coaches at Jhansi completed
of the most challenging railway projects, conversion of 1500 V DC to 25000 V AC
traction system successfully completed over the entire Mumbai division of
2014-16, 3105 route kilometres have been electrified, which is an average of
1552.5 RKM/ annum as against 1236 RKM/annum during previous five years.
of Electric Lolo Assembly & Ancillary Unit of CLW at Dankuni in West Bengal
LHB Coach manufacturing facility commissioned at ICF Chennai.
Manufacturing Factory at Budge Budge has been commissioned.
and SAIL Joint Venture factory for repair and overhauling of wagons
commissioned at Kulti, West Bengal.
of Acceptance placed and construction work started for a forged wheel plant at
Raebareli with ownership of Rashtriya Ispat Nigam Limited to manufacture 80000
forged wheels to substitute import. Railways have provided Land and Assured
Bogie Karkhana, Yadgir, Karnataka ready for handover.
boost in elimination of unmanned level crossing has resulted in safe
operations. In 2015-16, a total of 1253 unmanned level crossings were
eliminated and 1024 Road over/ Road under bridges were constructed. This marks
an improvement of 35% against the average number from 2009-2014
issued providing sub quota of 33 % to women within reserved categories for the
allotment in catering units.
issued giving preference to local domicile holders for commercial licenses at
boost to Rail Network. Cabinet approved nine projects worth Rs. 24,374.86 crore
in Nine States.
Railways electrified 1730 KM of Broad Gauge lines in 2015-16 & 1375 km of
Broad Gauge lines electrified in 2014 - 15 in comparison to 1184 KM per year
Railways awarded 24000 contracts in Dedicated Freight Corridor in 2015-16 in
comparison to 2600 per year from 2009-2014
Memorandum of Understanding with LIC of India for obtaining funds to the
tune of Rs.1.5 lakh Cr signed.
approved issue of tax free bonds by IRFC amounting to Rs.6,000 Cr
initiated with World Bank for setting up a Railway Infrastructure Development
Fund of around USD 30 Bn
delegated and decentralized for improving efficiency and transparency. Measures
for E-tendering, E-auctioning, E-ticketing, E-Governance, E-Freight Demand,
E-Catering, E-WheelChair, E-Concierge etc. taken for efficiency and
of Railways (MoR) signed Joint Venture agreement for formation of Companies
with five State Governments viz. Odisha, Kerala, Chhattisgarh, Haryana and
Gujarat. JVs would undertake project development works for an identified
basket of projects, which will inter-alia include surveys, preparation of
Detailed Project Report (DPR) and getting requisite approvals, processing for
sanctioning of identified projects and monitoring
of Railways conducted world’s largest online exam for recruitment for almost 92
lakh aspirants in more than 1100 centers in 351 cities across India. With a
view to increase transparency, a new system of handing over the Question
Booklets to the candidates has been introduced. A pilot project of uploading of
Answer Keys and Cut-off marks has also been initiated.
of Paper Applications, Duplicate OMR Sheets and bulky multilingual Question
Booklets with Online Applications and Computer based online Exams has led to
saving 310 crore A4 size sheets, which means a saving of about 4 lakh trees
from cutting, in last three examinations alone.
a consulting firm has been engaged for studying the manpower rationalization of
the Group A services. Report submitted and is under examination.
Centres of Railways Research set up in premier educational institutions.
web enabled grievance redressal machinery (Nivaran) for both serving as well as
retired railwaymen has been developed. The grievance can be tracked on real
time basis, alongwith provision of appeal. 2000 senior authorities in 200
offices dealing with staff grievances have been integrated into one platform.
ERP based Human Resource Management System is proposed to be implemented all
over Indian Railways and Rs. 339.72 Crores has been sanctioned for this
signed MoU to set up its own Railway Design Centre in collaboration with
National Institute of Design (NID)
process for putting in place a regulator “Rail Development Authority” has been
initiated. A concept note was uploaded to receive feedback from all
stakeholders. Process for drafting of a bill/executive order underway.
% FDI allowed in identified areas of railway sector and sectoral guidelines on
of Railways implemented 100% E-procurement solution for all kinds of contracts
– goods, works and services. It is India’s largest e-procurement system
web-enabled IT-Application “Project Monitoring and Information System (PMIS)”
launched which will be implemented in Udhampur-Srinagar-Baramulla Rail Link
(USBRL) project, followed by other mega and complex projects of Indian
Railways. This will increase transparency in project monitoring
Mission on Indian Railways (TMIR)” for Development/Research/Innovations in
Railway Technologies in association with Department of Science &
Technology, MoHRD and representatives of Industry has been set up
functional Directorates have been set up in Railway Board for Mobility
Directorate to enhance average speed of trains, for Non-Fare Revenue to enhance
revenues from Non-Tariff sources.
of ED (Resource Mobilization) created which will be manned by lateral entry
through Central Staffing/Deputation.
Directorate for Environment Created.
of Members changed - Member Mechanical becomes Member Rolling Stock, Member
Engineering becomes Member Infrastructure, Member Electrical becomes Member
of Handout on ‘Railway initiatives for Ease of Doing Business’ and Nomination
of ‘Key Customer Managers’
approves merger of rail budget with general budget; advancement of budget
presentation and merger of plan and non-plan classification in budget and
approves Productivity Linked Bonus to railway employees.
of Budge Implementation on daily basis through online system of E-Samiksha
IV. GREEN INITIATIVES
26 MW wind mill power plant at Jaisalmer
MW Solar Plants installed in two years. Massive solarisation (1000 MW Solar
Power Plants) planned in next Five years with an eye on making Railways, the
largest solar power producer in the country
Railways provided 27,000 bio-toilets in trains in the last
two years. A target of 30000 bio-toilets set for the next financial year
‘Green’ DEMU train introduced on Northern Railway to run between Rewari-Rohtak
hybrid toilet system, combining best features of a vacuum toilet system and
indigenous bio-toilet system has been installed for trial in a First Class air
conditioned coach of Dibrugarh Rajdhani which is running well since September
2015. The system does not require any waste handling facilities for evacuation
and processing of waste. This system uses significantly less quantity of water
is used for flushing
new separate Environment Management Directorate formed to address all
environment related issues in a focused and integrated manner
RITES has been engaged for setting up of two pilot plants at NDLS and JP for
disposal for Municipal Solid Waste (MSW) in an environment friendly manner
including conversion of Waste to Energy (bio-methanation)
major push was given to get additional sanction of more than 30 Water
Recycling Plants during 2015-16. As against this, less than 30 WRPs
have been functioning all these years
up of Automatic Coach Washing Plants in major
coach maintenance depots
field trials, Indian Railways has now developed the environmental friendly
composite sleepers made up of recycled plastic waste, which will be used over
all girder bridges in future for improved maintainability and facilitating
higher speeds and higher axle loads.
Railways has started a massive exercise of planting trees alongside Railway
Track with the signing agreement with Haryana & Punjab Government in the
Express train was launched on the World Environment Day.
Railways joined the Swacch Bharat Abhiyan in a big way. It formulated an
integrated policy on cleanliness
Charitable Institutions/Social Organizations invited to take part in ‘Swachh
Rail, Swachh Bharat Abhiyan’ through Shramdaan campaign
for qualification of OBHS trains revised to include all important mail &
express trains. 7 more Clean Train Stations added and 240 new trains added on
OBHS in last two years
My Coach” Service launched for any cleaning requirement in the coach. A
passenger can send an SMS on a mobile number 58888 or book through app and his
request is attended to
more mechanised laundries set up in the last two years. Now around 45 percent
linen is cleaned through mechanised laundries
mechanised cleaning of coaching in coaching depots through professional
agencies – 132 Coaching Depots in different Railways already have the system
of 50 major stations has been outsourced to professional agencies
audit through 3rd party started for Railway stations
institutionalised. Ranking of stations based on cleanliness would be generated
Nine-Day Long nationwide “Swachhta Saptah” launched from New Delhi Railway
VI. CONNECTIVITY IN NORTH EAST AND
Railways completed Udhampur-Katra Broad gauge line in the State of Jammu and
Kashmir bringing Katra on Broad Gauge Railway map
of Railways Flagged Off Fast Passenger Carrying Train namely Banihal-Baramulla
Fast Passenger (DEMU) and Budgam-Baramulla DEMU in the State of Jammu &
Broad gauge section inaugurated giving seamless BG connectivity to Barak Valley
came on the rail map with the flagging off the first ever train from Guwahati
to Mendipathar in Meghalaya
Prime Minister laid the foundation for a new line to take rail connectivity to
Mizoram’s capital Aizawl
Tripura’s Capital Agartala came on the broad gauge rail map
gauge will be fully eliminated in North-East in near future
commissioned 545 KM of Broad Gauge lines in North East in 2015-16 in comparison
to 110 KM per year from 2009-2014
VII.PPP IN RAIL LINE PROJECTS
2015-16, Indian Railways generated an investment of Rs.15,000Cr through PPP.
This is the highest achieved till now.
with State Governments, Industry is being encouraged to undertake coal and
mining connectivity projects.
encourage port connectivity projects, thrust has been given to implementation
of projects under the participative model policy of 2012.
Total of Seven Projects under Customer Funded Model or PPP costing about Rs.
2200 Crore have been cleared and are under implementation.
connectivity to Tuna Port at a cost of 142 Cr has been implemented in 2015.
Total of 6 Ports and mine connectivity projects costing about Rs. 3300 Crore
have been approved for implementation under the Joint Venture Model
of the projects under Joint Venture model are rail connectivity to the ports of
Jaigarh (Rs 771 Cr.), Rewas (Rs.349 Cr), and Dighi (Rs.724 Cr.)
of Railways for the first time has decided to launch three annuity projects
Bhadrak- Nergundi 3rd line (900Cr.), Nagpur – Wardha 3rd
line 550 Cr. and Kazipet- Vijayawada 3rd line 1566 Cr in the current
rationalization of freight policies initiated
of rationalized siding policy-a major freight segment reform easing the setting
up additional private terminals.
Liberalized station to station special freight rates policy
system introduced to capture short lead traffic near steel plants and thermal
congestion charges withdrawn which will help in increasing traffic from the
Ports to hinterland
Point/Mini Rake facility extended to maximize traffic.
on – Roll off scheme launched on Digha Rail Bridge over River Ganges near
Patna. Under this scheme loaded trucks would be moved on the flat wagons to
avoid congested roads across Ganges
season charge withdrawn.
pricing policy of Iron withdrawn.
Freight Rebate Scheme for traffic loaded in Traditional Empty Flow Direction
system to register demands for wagons introduced. Electronic forwarding note
and Electronic Railway Receipts introduced to enhance efficiency and
transparency in freight operations
Wagon Investment Scheme allows investment by End users in Special Purpose
Wagons and High Capacity Wagons. So far (Apr 2014 – Sep 2016) approval has been
given for procurement of 9 rakes under this scheme.
Freight Train Operator Scheme has been launched to increase rail share of the
non-traditional commodities like molasses, fly ash, edible oil, caustic soda,
chemical, petrochemicals, alumina & bulk cement, etc. So far (Apr 2015 –
Sep 2016) 6 rakes have been induced under this scheme.
Freight Train Operator Scheme has been launched which permits procurement and
operation of special purpose rakes by private parties. So far (Apr 2014 - Sep
2016) 9 rakes have been inducted under this scheme.
Leasing Scheme, Private Freight Terminals, accelerated to improve freight.
hub at Walajabad in Chennai Division developed for automobiles moment
off of Roll-On-Roll-Off (Ro-Ro) train Ex.-Bihta to Turki in Bihar.
off of inaugural run of first time-tabled container train service from Domestic
Container Terminal, Okhla (Delhi) and Whitefield (Bengaluru).
comprehensive parcel leasing policy & Liberalized policy for parcel cargo
express trains launched.
interactive seminar with major industries and stakeholders of Indian Railways
freight business organized.
Key Customer Managers to serve as a single point of contact for all major
commodity basket for container traffic – 43 additional commodities in FAK
IX. SAFETY IN RAIL OPERATIONS
towards ‘Zero Accident’ Mission.
is a safety Automatic Train Protection (ATP) system conforming to European
Train Control System (ETCS) Level-1. TPWS trials at 160 Kmph were
cost effective indigenous safety system – Train Collision Avoidance System
(TCAS) is being developed indigenously by RDSO and the trails are
on.282 Level Crossing Gates have been interlocked with Signals to enhance
Project initiated for Improving Safety at Unmanned Level Crossing which include
automatic warning to road users through flasher light and Sensing of
Obstruction on level crossing and visual warning to train drivers
Unmanned Level Crossings eliminated in 2015-16 and 1148 eliminated in 2014 - 15
in comparison to 1137 per year between 2009-14.
35 Sportspersons from Indian Railways participated in Rio
Olympics. Indian Railways among all sports organization in the country becomes
the highest contributor for the Indian Olympic Contingent. Almost Entire Indian
Women Hockey Team & Weightlifting Team Comprises of Railways Players.
Indian Railways’ Employee Sakshi Malik won the Olympic Bronze
in 58 kg Category of Women’s Freestyle Wrestling.
Railways Men Hockey Team Won MCC Murugappa Gold Cup Hockey Tournament For The
Railways Team Won Senior National Powerlifting Championship.
the last two years, 14 MoUs/MoCs/other agreements for cooperation in rail
sector have signed with Railways/Governments of Czech Republic, China, South
Korea, Canada, Kazakhstan, Slovak Republic, UK, Japan, Germany, France, Russia
Skill India Initiative, 53 locations across the country have been identified by
setting up training centres
Railways made successful arrangements to transport drinking water to
drought-affected areas of Latur district in Maharashtra
Railways lent helping hand during the Nepal earthquake tragedy by providing
‘Rail Neer’ bottles and by transporting Nepal evacuees
also helped during the J&K floods
were in the forefront in extending help to the Indian nationals returning from
Railway weightlifters (5 Women & 1 Men) represented India in the
Commonwealth Youth; Junior & Senior Weightlifting Championship held at Pune
from 11th to 15th November, 201. All Railway players won
medals in this Championship
of Understanding (MoU) signed Ministry of Railways and PEC University of
Technology for setting up of ‘Kalpana Chawla Chair’ on Geospatial Technology
for Indian Railways at PEC University of Technology, Chandigarh.
Conference on Technology for Ultra High Speed Rolling Stock jointly organised by Institute of Rolling
Stock Engineers (IRSE) and Indian Railways Service of Mechanical Engineers
Association (IRSMEA) with active support of Indian Railways conducted.
PSU RITES Achieved Highest Ever Total Income of Rs. 1294 Crore, Higher by 11%
Over The Previous Year.
on ‘Bridging the Rural Disconnect’ organised by RailTel.
Railways Ties up with Maharaja Sayajirao University, Vadodara for award of MBA
Degree to Railway Probationary Officers in Specific Railway Fields.
of Railways Promoting Railway Related Education in The Country in Collaboration
With Premier Educational Institutions. Formal MoUs for setting up Centers of
Railway Research (CRRs) have already been signed between Ministry of Railways
and University of Mumbai, IIT Kanpur, IIT Madras, IIT Roorkee. Another Fifth
Center for Railway Research is also in existence in IIT Kharagpur. To expand
the areas of research further, Indian Railways have also set up the Malaviya
Chair at IIT BHU, Varanasi for development of proper materials for use by
Commitment Charter indicating service level commitments of Indian Railways to
passengers and freight customers has been developed and all Zonal Railways have
uploaded their respective Customer Commitment Charters on the web.
promote greater accountability and to expedite decision making at fields level,
MoUs between Railway Board and GMs of all Zonal Railways have been signed for
the year 2016-17.